> ## Documentation Index
> Fetch the complete documentation index at: https://docs.drip.re/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Solutions to common issues and how to get help

## ❓ Common Issues

### "Not enough balance" Error

<AccordionGroup>
  <Accordion title="Problem">
    You see an error message saying you don't have enough tokens for the entry fee.
  </Accordion>

  <Accordion title="Solution">
    * Participate in free tournaments first to earn tokens
    * Check your token balance before joining paid tournaments
    * Win tournaments to build up your token reserves
  </Accordion>
</AccordionGroup>

### Game Won't Load

<AccordionGroup>
  <Accordion title="Problem">
    The mini-game doesn't launch or shows a blank screen.
  </Accordion>

  <Accordion title="Solution">
    * Check your internet connection
    * Try refreshing the Discord activity
    * Make sure your browser allows pop-ups/new windows
    * Clear browser cache and try again
    * Try using a different browser
  </Accordion>
</AccordionGroup>

### Score Not Submitting

<AccordionGroup>
  <Accordion title="Problem">
    Your score doesn't appear on the leaderboard after playing.
  </Accordion>

  <Accordion title="Solution">
    * Complete the full game session without closing early
    * Don't close the game window before score submission
    * Check your internet connection during gameplay
    * Contact server admins if the issue persists
  </Accordion>
</AccordionGroup>

### Can't Join Tournament

<AccordionGroup>
  <Accordion title="Problem">
    Unable to join a tournament you want to participate in.
  </Accordion>

  <Accordion title="Solution">
    * Verify the tournament is still active (not ended or full)
    * Check if you meet any entry requirements
    * Confirm you have enough tokens for the entry fee
    * Try refreshing the page
  </Accordion>
</AccordionGroup>

## 🆘 Getting Help

### In-App Help

Use the **❓ Help** button in the sidebar to access:

* Quick reference guides
* Game instructions
* Contact information

### Server Support

<Card title="Contact Server Administrators" icon="user-headset">
  * Report technical issues to server admins
  * Ask questions in server support channels
  * Check server announcements for known issues
</Card>

### Discord Support

<Card title="DRIP Support Server" icon="discord">
  For issues with the activity integration or DRIP Rewards system, join the official DRIP Discord server.
</Card>

<Warning>
  If you experience repeated issues with score submission or token transactions, document the issue with screenshots and contact support immediately.
</Warning>

## 🔧 System Requirements

### Recommended Setup

* **Browser**: Latest version of Chrome, Firefox, or Edge
* **Internet**: Stable connection with at least 5 Mbps
* **Discord**: Desktop or web app (mobile may have limited functionality)
* **Pop-ups**: Enabled for game windows

<Tip>
  For the best experience, use Discord desktop app with a stable internet connection and latest browser.
</Tip>

*Keywords: troubleshooting, common issues, help, support, problems, errors, game issues*