What information should I share?
To help us help you as efficiently as possible, you must send us all the relevant information:- Describe the steps you took, what happens when you take those steps, and what you expect to happen instead.
- If you encounter an error message, please provide the full error message.
- Can you send us a screenshot to show us what you see? Or can you send us a short video to show us the steps you take? These are very helpful!