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❓ Common Issues

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”Not enough balance” Error

You see an error message saying you don’t have enough tokens for the entry fee.
  • Participate in free tournaments first to earn tokens
  • Check your token balance before joining paid tournaments
  • Win tournaments to build up your token reserves

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Game Won’t Load

The mini-game doesn’t launch or shows a blank screen.
  • Check your internet connection
  • Try refreshing the Discord activity
  • Make sure your browser allows pop-ups/new windows
  • Clear browser cache and try again
  • Try using a different browser

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Score Not Submitting

Your score doesn’t appear on the leaderboard after playing.
  • Complete the full game session without closing early
  • Don’t close the game window before score submission
  • Check your internet connection during gameplay
  • Contact server admins if the issue persists

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Can’t Join Tournament

Unable to join a tournament you want to participate in.
  • Verify the tournament is still active (not ended or full)
  • Check if you meet any entry requirements
  • Confirm you have enough tokens for the entry fee
  • Try refreshing the page

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🆘 Getting Help

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In-App Help

Use the ❓ Help button in the sidebar to access:
  • Quick reference guides
  • Game instructions
  • Contact information

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Server Support

Contact Server Administrators

  • Report technical issues to server admins
  • Ask questions in server support channels
  • Check server announcements for known issues

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Discord Support

DRIP Support Server

For issues with the activity integration or DRIP Rewards system, join the official DRIP Discord server.
If you experience repeated issues with score submission or token transactions, document the issue with screenshots and contact support immediately.

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🔧 System Requirements

  • Browser: Latest version of Chrome, Firefox, or Edge
  • Internet: Stable connection with at least 5 Mbps
  • Discord: Desktop or web app (mobile may have limited functionality)
  • Pop-ups: Enabled for game windows
For the best experience, use Discord desktop app with a stable internet connection and latest browser.
Keywords: troubleshooting, common issues, help, support, problems, errors, game issues
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